|
|
It landed ◆ set-up day
Let’s get you paired
in three minutes.
Your board landed today. Here’s the whole setup, in order — including the two things people get stuck on.
|
Everything in the box
Inflate the cushion first — it sets how hard the board is to hold.
|
|
|
|
|
01
Wake the sensor
It lives under a lid on top of the board — not underneath.
|
|
|
02
Get the app, make a profile
Create a user, then a profile, then select it. The app starts looking for your board on its own.
Pair from inside the app, not from your phone’s Bluetooth settings. This is the single most common place people get stuck.
|
|
|
|
03
Enter your activation code
Turn the board over — the sticker is on the back. Enter the code the first time you open the app. It’s what unlocks Sport and the four scored trainings, so don’t skip it.
|
|
Board not showing up?
Nine times out of ten it’s one of these two. Thirty seconds to fix either.
| 01 |
You paired from your phone’s Bluetooth settings instead of from inside the app. |
| 02 |
The sensor is still asleep. Press GO again and watch for the light. |
| ◆ |
On Android, location services also need to be on. Android requires it for Bluetooth scanning — it isn’t us asking. |
|
Want it on the TV?
Three taps from your phone, and the sound comes through the TV too. Do it once you’re paired — not before.
|
|
|
|
|
|
GoBalance by Particula Brands LTD.
Stuck on something this email didn’t cover? Talk to our support team — or browse the support hub.
30-day returns from delivery and a 1-year limited hardware warranty. See full terms.
Bought on Amazon? Shipping and returns are handled by Amazon.
Unsubscribe
◆
Fewer emails
|